He coined an acronym LIPS and made a few observations that could help one to be successful in day today life. I wish to share them with you.
In nature every human being has three basic emotions that are to be taken care of. If one realizes them in others, he could establish strong human relations.
Firstly everyone wants to be loved. LOVE is the thing everybody needs in life. One has to express it through his talk, acts and deeds.
Secondly INTERPERSONAL RELATIONS. Everyone feels that he is important. It is our duty to make one feel that he is important through our talk, acts and deeds.
Thirdly PRAISE. A very important aspect in human beings is that one always expects praise from others. So praise people profusely. This can be done verbally and also through our acts and deeds.
Finally STAB people. If a person is stabbed in these three ways what oozes from him is not blood but love. Stab people with this TRIDENT of love.